ek66's Privacy Policy

1 Introduction & Overview

ek66 ("we", "our", or "platform") is an online betting and casino service provider operating for users in Bangladesh. This Privacy Policy ("Policy") describes in detail how we collect, process, store, and protect your personal information when you use our website ek66.lat.

By accessing this website or creating an account, you are considered to have accepted the terms of this Policy. Your privacy is very important to us and we are committed to handling your information responsibly and respectfully.

2 What Information We Collect

ek66 collects only the information necessary to operate its services. The different types of information are described below:

2.1 Personal Identity Information

During account registration, we may collect the following information:

• Full name and date of birth (for age verification — users must be 21 years of age or older)
• Email address and mobile number
• National ID card or passport details (where identity verification is required)
• Current address

2.2 Financial Information

To process deposits and withdrawals, we store partial transaction details, including:

• The last few digits of bKash, Nagad, or Rocket mobile banking account numbers
• Bank name and partial account details for bank transfers
• Transaction amount and date

We never store full PIN numbers, passwords, or complete payment card details.

2.3 Technical Information

When you visit our website, certain technical information may be collected automatically:

• IP address and device type
• Browser name and version
• Time and duration of website visits
• Cookie and session data
• List of pages visited and navigation patterns

2.4 Gaming Activity Information

To ensure fair play and support responsible gaming, we may monitor your gaming history, betting patterns, and account activity.

3 Purpose of Data Use

ek66 uses collected information for the following legitimate purposes:

• Account Management: Completing the registration process, verifying identity, and keeping your account active.
• Service Delivery: Operating betting and casino services, processing deposits and withdrawals, and distributing bonuses or rewards.
• Security: Detecting fraud, preventing money laundering, and protecting accounts from unauthorized access.
• Customer Support: Resolving your complaints and questions and providing effective assistance.
• Responsible Gaming: Analyzing your gaming behavior to help set limits or arrange voluntary breaks when needed.
• Service Improvement: Analyzing technical data to improve the user experience.
• Communications: Keeping you informed about important account notifications and policy changes.

4 Information Disclosure & Sharing

ek66 keeps your personal information confidential as a matter of policy. However, information may be shared in the specific circumstances below:

4.1 Service Provider Partners

Only the necessary information is shared with trusted partners providing payment processing (bKash, Nagad, Rocket, and bank transfers), technical infrastructure, or cybersecurity services. These partners are required to comply with privacy standards equivalent to ours.

4.2 Legal Obligations

Information may be disclosed in compliance with applicable law when required by a court order or a valid request from a legal authority.

4.3 Fraud and Illegal Activity Prevention

If money laundering or fraudulent activity is suspected, relevant financial institutions or authorities may be provided with the necessary information.

4.4 Business Restructuring

In the event of a company merger or acquisition, information may be transferred after notifying users in advance, though the new management will also be required to comply with this Policy.

5 Cookies & Tracking Technologies

ek66 uses cookies and similar technologies to operate the website. Cookies are small text files stored in your browser that help improve website functionality.

5.1 Essential Cookies

These cookies are essential for the website's core functionality — such as maintaining login sessions, security verification, and saving language preferences. Without them, the site will not work properly.

5.2 Functional Cookies

These cookies are used to remember your preferences and provide a personalized experience, such as your preferred game category or display settings.

5.3 Analytics Cookies

These cookies are used for statistical analysis to measure site performance and improve the user experience. The data collected is aggregated and anonymized.

You can control or delete cookies from your browser settings, though disabling some cookies may limit certain features of the site.

6 Data Security Measures

To keep your information secure, ek66 implements industry-standard technical and organizational measures:

• SSL Encryption: All data exchanged between you and our servers is encrypted using TLS/SSL technology.
• Password Hashing: Your password is never stored directly — only a one-way encrypted hash is kept.
• Two-Factor Authentication: An option to add an extra layer of security when accessing your account.
• Access Controls: Only authorized staff can access your information, and only when specifically required.
• Regular Security Audits: Systematic reviews are conducted regularly to identify potential vulnerabilities.
• Secure Data Centers: Your information is stored on physically secured servers.

7 Data Retention Period

We retain your information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

• Active Accounts: All relevant information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, financial transaction and identity-related information may be retained for a specified period due to legal and regulatory requirements.
• Marketing Data: You can opt out of marketing communications at any time — after which your information will no longer be used for marketing purposes.
• Technical Logs: Technical logs are kept for a limited period for cybersecurity and troubleshooting purposes.

8 Your Rights

As a user of ek66, you have the following rights:

8.1 Right to Access

If you want to know what information we hold about you, contact us. We will verify your identity and provide the applicable information.

8.2 Right to Rectification

If there is any error in your information, you can request a correction. Many details can be updated directly from your account settings.

8.3 Right to Erasure

You can request to close your account and delete your information. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Data Portability

Where technically feasible, you can request to receive your information in a structured format.

8.5 Right to Opt Out of Marketing

You can opt out of marketing emails or messages at any time. Use the unsubscribe link at the bottom of the email or contact us at [email protected].

To exercise any of the above rights or if you have any related questions, contact our 24/7 support team via live chat or at [email protected].

9 Protection of Minors

ek66 strictly provides services only to those aged 21 or older. We do not knowingly collect any personal information from minors.

Age verification during registration is mandatory. If we confirm that a person under 21 has created an account, that account will be closed immediately and the stored information will be deleted.

If you are aware of a minor using the platform, please inform us at [email protected].

10 External Links & Third Parties

ek66 is not responsible for the privacy practices of any external websites linked from our website. We advise you to read the privacy policy of any external site before visiting it.

Game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, etc.) operate under their own privacy policies. ek66 is not responsible for information collected on their platforms.

11 Policy Changes & Updates

ek66 reserves the right to amend this Privacy Policy as needed. For any significant changes, we will:

• Publish the date of the latest update on the website
• Notify registered users by email
• Provide clear notice for important changes

Continued use of the platform after changes have been made will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, contact our support team through any of the following channels:

We treat all privacy-related requests with due importance and aim to respond as quickly as possible.